Legal
Privacy Policy
Last updated 1 October 2025.
What We Collect
Details you give us — your name, email address, telephone number, delivery address and order history.
Details collected automatically — device type, browser, and how you move through the site, used only to improve it.
We do not store card numbers. Payments are handled by our payment partner and never touch our servers.
How We Use It
To take, make and deliver your order, and to answer you when you write to us.
To send the house newsletter, only where you have asked for it. Every message carries a one-click unsubscribe.
To keep the site secure and to detect fraudulent activity.
Who We Share It With
Our delivery partners, who receive only the address details needed to reach you.
Our payment partner, who processes the transaction.
We never sell your data, and we do not share it for third-party advertising.
Your Rights
You may ask for a copy of the data we hold, ask us to correct it, or ask us to delete it entirely.
You may withdraw consent for marketing at any time without affecting your orders.
Write to privacy@adornaura.com and we will respond within 30 days.
Cookies
We use cookies that are necessary for the bag and sign-in to work, plus a small number that tell us which pages are read.
You can clear or block cookies in your browser; the bag and account areas may not work if you do.
Retention
Order records are held for seven years to meet tax and accounting obligations.
Account and marketing data is held until you ask us to delete it.